Frequently Asked Questions
Have a question? Find your answer in our knowledge base.
For Customers
You can book a chauffeur-driven car easily through our app. Browse our vehicle catalog, pick your dates and times, enter your pickup (and optional drop-off) details, then confirm your reservation. You'll see your total rental price upfront before you confirm.
Your safety is our priority. All professional chauffeurs undergo background checks and onboarding. For each active reservation, you can see your driver's profile and vehicle details, and our support team is available if you need help.
For Drivers
You must be at least 21, hold a valid driver's license, have a clean driving record, and pass a background check. Your vehicle must meet our safety and condition standards.
Earnings are calculated weekly and deposited to your bank account. Track earnings in real-time via the driver dashboard with detailed reservation summaries.
Billing & Payments
We accept major credit and debit cards, as well as popular digital wallets. Add multiple payment methods and select your preferred one for each reservation.
A receipt is automatically sent to your email after each completed reservation. You can also view and download receipts from the app's Reservations section.